Observer Suite Q&A:
Example problems Observer Suite can help isolate:

Why are host sessions "hanging"?
Observer's capture and decode will show which system sent the last packet and which system failed to respondÊhost or workstation.

Why has access to the company's main database become so slow?
Observer Suite will identify the client/server relationships automatically and display expert analysis statistics, including slow response times, busy network or server problems and retransmissons.

Will moving to Gigabit increase my network response time?
Observer Suite's What-If Analysis lets you create unlimited scenario analysis based on your captured data. This allows you to accurately determine the impact of changing variables such as network bandwidth, response time, and number of users and latency.

How can I isolate intermittent problems?
Observer Suite's Time Interval Analysis of data transmissions is displayed as a "drill down" from any problem identified in the IP/TCP/UDP Experts. Viewing errors by time periods will show whether a problem is sporadic or consistent throughout the day.

Can I view utilization and errors on a multi-interface router uplink?
You can use the SNMP reporting to query any router and view link utilizations and errors in chart or graphical form. Additionally, long term trending can offer period and comparison reports for management and SLA verification.

Implementing VoIP, and need a tool to verify performance and check compliance?
Observer Suite's complete decode of H.323, including VoIP, insures you will have the tools you need when voice and data problems arise.

At what point will the added VoIP traffic critically impact the quality of network communication?
VoIP Expert displays jitter and percentage of lost packets for each VoIP pair, and both the amount of network utilization the conversation is consuming and the total VoIP utilization on the network. With both utilization and jitter data, problems can be easily pinpointed, and predictions of future capacity can be made.

I have outside consultants working on my LAN, and need to provide access to traffic data but don't want to provide decode capabilitiesÊcan WEB Extension help?
WEB Extension can provide aggregate trending flow and SNMP data, without opening the security hole of providing packed decode.

   << close window >>